User – How to contact support

Overview:
If you experience a technical issue or need help with your account, you can easily contact our support team via email or contact form on our website..

Steps:

1. Scroll to the bottom of any page and click Our contacts.
2. On the Contact Us page, find the support email address, choose one of the available options:
   • For Buyers: for questions about purchases or buyer support.
   • Support: for technical issues or platform-related questions.
3. Send an email describing your issue or question, including your full name, your company name and registered email for faster assistance or fill out the Contact form on the right side of the page:
   • Enter your name, email, and your question.
   • Include screenshots, links, or error details in your message – this helps us resolve your issue faster.
   • Click Send.
4. Our support team will get back to you as soon as possible.