Vendor – What to do if your product was rejected

Overview:
If your product was not approved by the moderation team, you can either try to resubmit, or contact the team for clarification.

Steps:

1. Go to My account → Products → Rejected.
2. Review the product details to identify possible issues.
3. Option 1: Create a new product:
   • Click Add a product, fill in the fields again, and submit for review.
4. Option 2: Contact support:
   • If you’re unsure why the product was rejected, reach out via the Contact us page at the bottom of the site.
   • Choose the appropriate email address or use the contact form to message the support team.